Terms of Service

Effective Date: March 26, 2026 · Last Updated: March 26, 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of the VoxPrompt desktop application and related services (collectively, the “Service”) provided by Aleksandr Popov (“we”, “us”, “our”), located in Limassol, 3012, Cyprus.

Our Privacy Policy explains how we collect and process your personal data and forms part of these Terms.

By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Service Description

VoxPrompt is a desktop speech-to-text application. You press a hotkey, speak into your microphone, and VoxPrompt transcribes your speech into text. The Service is available as:

• A free tier with daily usage limits
• A paid subscription (VoxPrompt Pro) with extended features and limits

3. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into these Terms.

4. Account & Authentication

4.1 Free Tier

You may use the free tier without creating an account. A pseudonymous device identifier is generated locally on your device to track daily usage limits. No personal information is required.

4.2 Pro Tier

To access VoxPrompt Pro, you must authenticate via one of the following methods:

• License key — a unique key provided upon subscription
• Magic link — a one-time login link sent to your email address
• Sign in with Apple — available in the App Store version

You are responsible for keeping your credentials secure. Do not share your license key with others. Each subscription supports up to 3 devices.

4.3 Account Security

You are responsible for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

5. Free & Pro Plans

5.1 Free Tier

The free tier includes:

• Up to 1,000 words per day of transcription
• Recording duration up to 2 minutes per session
• Local transcription history (up to 50 entries)

Free-tier limits may change at our discretion. We will provide reasonable notice of material changes.

5.2 Pro Tier

VoxPrompt Pro includes:

• Unlimited daily transcription
• Extended recording duration per session
• Extended local history
• Auto-silence detection
• Custom initial prompts

Current limits, features, and pricing are displayed in the application and at https://voxprompt.app/pricing. Features and limits may vary between app versions (App Store and website builds) and may change over time.

6. Payments & Subscriptions

6.1 Merchant of Record

All payments for VoxPrompt Pro are processed by Lemon Squeezy (“Lemon Squeezy”), which acts as our Merchant of Record. This means:

• When you purchase a subscription, your contract for payment is with Lemon Squeezy, not with us
• Lemon Squeezy's name will appear on your bank or card statement
• Lemon Squeezy handles all payment processing, invoicing, sales tax, and VAT compliance
• Lemon Squeezy collects and processes your payment information under their own privacy policy

By purchasing a subscription, you also agree to:

• Lemon Squeezy's Terms of Service
• Lemon Squeezy's Privacy Policy

6.2 Subscription Billing

• Subscriptions are billed in advance on a monthly or yearly basis, depending on the plan you choose
• Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date
• Where required by applicable law, you will receive a renewal reminder before the renewal charge. Renewal reminders may be sent by us or by Lemon Squeezy on our behalf

6.3 Price Changes

We may change subscription prices from time to time. Price changes take effect at the start of your next billing period. We will provide at least 30 days' notice of any price increase. If you do not agree with the new price, you may cancel your subscription before the next billing period.

6.4 Cancellation

You may cancel your subscription at any time through:

• Your account settings on voxprompt.app
• The Lemon Squeezy customer portal at app.lemonsqueezy.com

Upon cancellation:

• You retain access to Pro features until the end of your current paid billing period
• Your subscription will not renew
• After the billing period ends, your account reverts to the free tier

Cancellation does not entitle you to a prorated refund for the remaining period, except as required by law (see Section 7).

7. Right of Withdrawal (EU Consumers)

If you are a consumer in the European Union, you have the right to withdraw from your subscription within 14 days of purchase, without giving any reason.

7.1 How to Withdraw

To exercise your right of withdrawal, contact us at [email protected] or submit a refund request through app.lemonsqueezy.com within the 14-day period.

7.2 Digital Content Exception

Under EU consumer law, the right of withdrawal may be lost if you expressly request that the digital service begins immediately during the withdrawal period and you acknowledge that doing so waives your right of withdrawal. Where applicable, this acknowledgment is captured during the checkout process (e.g., via Lemon Squeezy's payment flow). You will be clearly informed before completing payment.

Where required by law, you may also exercise your right of withdrawal via an online withdrawal function available through Lemon Squeezy's customer portal or our website.

7.3 Refund Processing

If you validly withdraw within the 14-day period:

• You will receive a full refund within 14 days of our receipt of your withdrawal request
• Refunds are processed by Lemon Squeezy via your original payment method
• Access to Pro features will be terminated upon refund

7.4 Failure to Inform

If you were not properly informed of your right of withdrawal at the time of purchase, the withdrawal period extends to 12 months and 14 days from the date of purchase.

8. Refunds

8.1 General Policy

Beyond the statutory right of withdrawal described in Section 7, subscriptions are generally non-refundable.

8.2 Discretionary Refunds

We may, at our sole discretion, issue refunds in exceptional circumstances (e.g., persistent service outages, billing errors). To request a discretionary refund, contact [email protected].

8.3 Refund Processing

All refunds are processed by Lemon Squeezy as our Merchant of Record. You may also contact Lemon Squeezy directly at app.lemonsqueezy.com for billing-related inquiries.

9. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

1. Record others without consent — You are solely responsible for obtaining the consent of any person whose voice is captured in your recordings, where required by applicable law.
2. Process illegal content — Use the Service to transcribe content that is illegal, defamatory, threatening, harassing, or that violates any third-party rights.
3. Abuse the Service — Attempt to circumvent usage limits, rate limits, authentication mechanisms, or any technical measures of the Service.
4. Reverse engineer — Decompile, disassemble, reverse engineer, or attempt to derive the source code of the Service, except where expressly permitted by applicable law.
5. Resell or redistribute — Resell, sublicense, or redistribute the Service or any part thereof without our prior written consent.
6. Automated abuse — Use bots, scripts, or automated tools to interact with the Service in a manner not intended by the normal user interface.
7. Interfere with infrastructure — Attempt to disrupt, overload, or impair our servers, networks, or infrastructure.

We reserve the right to suspend or terminate your access if we reasonably believe you are violating these Terms.

10. Intellectual Property

10.1 Our Rights

VoxPrompt, including all software, design, trademarks, and documentation, is owned by us and protected by copyright and other intellectual property laws. These Terms grant you no ownership rights in the Service.

10.2 Your License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service on your personal devices for your personal or internal business purposes, subject to these Terms.

10.3 Your Content

You own all rights to the text generated by the Service from your audio recordings. We claim no ownership or license over your transcription output. As described in our Privacy Policy, transcription results are not stored on our servers.

11. Your Responsibilities

• You are responsible for the content of your recordings and transcriptions
• You are responsible for ensuring your use of the Service complies with all applicable laws, including data protection laws regarding recording third parties
• You are responsible for maintaining the security of your device and credentials
• You are responsible for any local data (History, settings) stored on your device

12. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:

• Scheduled or emergency maintenance
• Infrastructure issues beyond our control
• Force majeure events

We are not liable for any loss or damage resulting from service interruptions. Free-tier usage limits reset daily at midnight UTC regardless of service availability.

13. Limitation of Liability

13.1 Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• Transcriptions will be accurate, complete, or error-free
• The Service will meet your specific requirements
• The Service will be uninterrupted, timely, or secure

13.2 Limitation of Damages

To the maximum extent permitted by applicable law, our total aggregate liability arising from or related to these Terms or the Service shall not exceed the total amount you paid to us in the 12 months preceding the event giving rise to liability.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.

13.3 Mandatory Consumer Rights

Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be limited or excluded under applicable law, including mandatory EU consumer protection rights

If you are a consumer in the European Union, you retain all mandatory consumer protection rights granted by the laws of your country of residence, regardless of the governing law of these Terms.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from any third-party claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Service in violation of these Terms
• Your violation of any applicable law or third-party rights
• Content you record or transcribe using the Service
• Your failure to obtain required consent from recorded individuals

This indemnification obligation does not apply to the extent that the claim arises from our negligence or breach of these Terms.

If you are a consumer in the European Union, this indemnification clause applies only to the extent permitted by mandatory consumer protection laws in your country of residence. It does not require you to indemnify us for claims arising from our own acts or omissions.

15. Termination

15.1 By You

You may stop using the Service at any time. To delete your account, contact [email protected]. Upon account deletion:

• Your account data will be removed from our servers
• Your active subscription will be canceled (no prorated refund unless required by law)
• Local data on your device (History, settings) is not affected — you may delete it by uninstalling the app

15.2 By Us

We may suspend or terminate your access to the Service, with or without notice, if:

• You breach these Terms
• We are required to do so by law
• We discontinue the Service (with reasonable notice)

If we terminate your account for reasons other than your breach, we will provide a prorated refund for any unused portion of a prepaid subscription.

15.3 Effect of Termination

Upon termination:

• Your license to use the Service is immediately revoked
• We may delete your account data in accordance with our Privacy Policy
• Sections 10 (Intellectual Property), 13 (Limitation of Liability), 14 (Indemnification), and 17 (Governing Law) survive termination

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes:

• We will update the “Last Updated” date at the top of this page
• We will notify you via email (if you have an account) or through the application at least 30 days before the changes take effect
• For material adverse changes, your continued use of the Service after the effective date constitutes acceptance

If you do not agree to the updated Terms, you may stop using the Service and cancel your subscription before the changes take effect.

17. Governing Law & Dispute Resolution

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.

17.2 EU Consumer Rights

If you are a consumer in the European Union, you benefit from any mandatory provisions of the consumer protection laws of your country of residence. Nothing in these Terms affects your rights as a consumer under those laws.

17.3 Dispute Resolution

We encourage you to contact us at [email protected] to resolve any disputes amicably.

If a dispute cannot be resolved informally, it shall be submitted to the competent courts of Limassol, Cyprus, except where EU consumer protection law grants you the right to bring proceedings in your country of residence.

You may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

18.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

19. Contact Us

If you have any questions about these Terms, please contact us:

Email: [email protected]
Website: https://voxprompt.app